FAQs

What currency are the prices do I see in the site?
All prices are in INR.

I just placed an order, when will it ship?
Please go through our Shipping Policy

I am not in love with my order, can it be returned? What if there is an issue?
Please go through our Return and refund policy.

Can I cancel my order?
You are able to cancel your order with no penalty! You must cancel your order before it ships. If the item is already sent please go through our Return and refund policy for requesting return.

I have entered an incorrect address what do I do now?
If you have miss spelled or auto filled in a incorrect address, simply reply to your order conformation email and confirm. Once you double check if the address given is wrong kindly notify us via email at info@dusklane.com. If the given address is wrong we can change the address to the correct one within 24 hours. No refund will be given after the 24 hours of incorrect submission.

How long does shipping take?
Please go through our Shipping Policy

I have a question that wasn't answered, can you please help?
Absolutely! We are here to help you! Please go through our contact page for more information on contacting us.